CosmoGlo Original Style Clamp
During any and all pole adjustments, make sure to loosen your clamps to allow the poles to move freely rather than forcing the poles to budge causing scratching. We will not cover cosmetic damages caused by assembly errors.
CosmoGlo New Style Clamp
NOTE: If you received a light very recently, you may have our new style clamp. The new clamp has a turn knob for tightening, and is secured to your poles with one normal phillips style screw. Please submit a request to Support if you are having issues with your new clamp.
How to Adjust your New Clamp
Find immediate information and faqs online through our Help Center.
Reach out to our support team if you need any help or advice with this topic, or any other issue. Please include your name, order number and any relevant pictures or videos that will help us help you. If possible, please use the same email address used to place your order when submitting support requests. This will help us help you faster!