CosmoGlo is unable to manage installment payment plans done through 3rd parties.
CosmoGlo can update existing orders regarding product choice and shipping details or process a cancellation. We receive these standard order details after a customer purchases an item from our store so that we can update those.
We are not able to see or access any information submitted by the financial institution in terms of interest rates, payment amounts, number of installments, due dates, etc. These are considered private information in a contract between you and the financer. They pay CosmoGlo in full for your items, and then you submit payment to them over a period of time in a contracted agreement.
You would need to contact the financer you've chosen directly for anything having to do with payments, moving or changing payment due dates, or financial questions for Shop Pay or any outside payment method.
Have more questions? Pleas submit a Request to our team.
ShopPay Installments Management: https://shop.app/help/installments
For additional support, email Shop App installment support at email@example.com
AfterPay Help Center: https://help.afterpay.com/hc/en-us
Submit a request to AfterPay: https://help.afterpay.com/hc/en-us/requests/new
PayPal Help Center: https://www.paypal.com/us/smarthelp/contact-us
Find immediate information and faqs online through our Help Center.
Please feel free to reach out to our support team if you need any help or advice with this topic or any other issue. Include your name, order number, and any relevant pictures or videos that will help us help you. If possible, please use the same email address used to place your order when submitting support requests. This will help us help you faster!