When adjusting the height of your CosmoGlo, be sure to hold the lower pole, lift at an angle, and then adjust your light upwards. This will help keep your cords safe and prevent any accidental dropping of the balanced halo downwards as you adjust. PLease reach out to support if you have additional questions.
Find immediate information and faqs online through our Help Center.
Reach out to our support team if you need any help or advice with this topic, or any other issue. Please include your name, order number and any relevant pictures or videos that will help us help you. If possible, please use the same email address used to place your order when submitting support requests. This will help us help you faster!
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Email: support@thecosmoglo.com
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