This is a super easy fix! 

Grab the whole clamp, flap and all, with the palm of your hand and push the entire thing in a downward direction. This will move your clamp down just a bit further on your pole set, allowing that extra space for your holes to line up. 

You can gain better control of that inner pole by reaching up through the base and feeling the inner pole and securing it with your fingers to help align the holes. 

We are here to help! ✨️ See Assembly Video below for full walkthrough. 

If you need further support on this or any other issue please submit a request or email us at support@thecosmoglo.com