IS THERE A WALL OR CEILING ATTACHMENT OR ALTERNATE BASE?
We do not offer any additional attachments or other bases. The CosmoGlo Light was designed with gravity and physics in mind for 360-degree movement of the lighted arc/halo and to gently glide away from clients.
WHAT KIND OF LIGHTING DOES IT USE? IS IT HOT?
The LEDs used in CosmoGlo Lights do NOT give off heat even while in use on the brightest settings. They offer a fully adjustable, crisp, cool white light ranging from very dim to very bright settings for services. Note: the light is best utilized at 75% brightness and above while taking photographs and videos.
CAN I USE COSMOGLO FOR MY MOBILE SERVICES?
We do not recommend using CosmoGlo Light for mobile services. It’s designed to be a stable, sturdy light for a studio-type space. Each light weighs about 30 pounds and should be thought of as a piece of salon or business furniture.
DO YOU OFFER PAYMENT PLANS?
Shop Pay is now available!
Purchase in 4 payments - you can see more details during checkout.
We are continually working to add additional payment methods and types, please submit a request for more information if you're curious about a specific payment plan.
CAN I CHANGE MY SHIPPING NAME/ADDRESS AFTER ORDERING?
Yes, please reach out to us directly with any changes to upcoming orders by submitting a request or sending an email to firstname.lastname@example.org
DOES THE COSMOGLO HAVE A WARRANTY?
Yes - All orders come with a 1 year Limited Warranty. This warranty is good for one year from date of delivery. To request warranty information or replacement parts, please submit a request. Be sure to include your name, order #, and any details on the issues you've encountered.
We appreciate all feedback during our launch phase which allows close attention to our product as we grow, and will do our best to help you quickly. 🙏😊
IS THERE A RETURN PROCESS?
I AM HAVING A HARD TIME ASSEMBLING MY LIGHT, CAN YOU HELP ME?
Please see our Assembly page
in the menu for tips and best practices for putting your salon lighting furniture together! You can DM us on Instagram @thecosmoglolight or submit a request for additional assistance.
If you need further support on this or any other issue please submit a request or email us at email@example.com