Knowledge base

• Manage my order

  Manage My Order

  • Can I change the color on my order?
  • How do I manage my installment payments with financing services like Shop Pay?
  • My order has shipped is going to the wrong address, how can I fix this?
  • Order Status - Where is my Order?
  • Process a return - 14 Day return window from delivery date
  • Refund Policy

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• Product Information

  Terms, Policies & Legal Information

  • 1-Year Limited Manufacturing Warranty
  • Bulk Pricing, Promos/Promo Codes, Collaboration Requests
  • CosmoGlo Patent Information
  • Frequently Asked Questions
  • Privacy Policy
  • Product Feature: 360° Halo Rotation & Dimmer

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• Shipping + International

  Shipping

  • Where does CosmoGlo Ship + International Shipping Information

• Support

  Product Troubleshooting

  • Assembly: Kit Contents and Walk Through Video
  • Clamp FAQ
  • Height Adjustment - Loosening and Tightening the Clamp
  • Phone Clip - Demo, Instructions, Safety, and Fixing Camera Lines during Filming
  • Positioning your CosmoGlo
  • Tips and Best Practices for Loving your New Light

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